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How to Uninstall Ivanti Antivirus(Kaspersky)
Scheduled Removal TaskThis is the best way to remove Antivirus from clients. In the console go to the Security Activity tab and click the Create a task Icon and click Remove security components.Give...
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About Ivanti Antivirus Alerts
Ivanti Antivirus Alerts Ivanti Antivirus Alerts must be configured within the Alerting tool in the Endpoint Manager Console. By default the following alerts are configured:* For Antivirus 2017...
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GetBases.exe returned an error code: 255 (FF)
DescriptionWhen downloading definitions for your Ivanti Antivirus (Kaspersky), you see an error similar to the following:GetBases.exe returned an error code: 255 (FF) Processing Kaspersky Antivirus...
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How to Troubleshoot "Databases are Corrupted" and Malfunction errors in...
How to fix "Databases are Corrupted", "Databases are extremely out of date", and "Malfunction" errors Table of ContentsHow to fix "Databases are Corrupted", "Databases are extremely out of date", and...
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Getting started with the new Ivanti Antivirus 2017(Bitdefender) Client GUI...
This document is intended to introduce you to the new Ivanti Antivirus (Bitdefender Engine) Antivirus 2017 client GUI on the devices you install it on and the agent settings that control the new...
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Upgrading Core Ivanti Antivirus 2017 (Bitdefender) Installation Engine Version
AssumptionsThis document assumes you know the path to LDLogon on your core(if not the default as shown in this document). IT also assumes you know how to move and modify files in the windows explorer...
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About new features in Endpoint Security in Endpoint Manager 2018.3
New Features in Endpoint Securit in Endpoint Manager 2018.3 There are two new features in Endpoint Security in Endpoint Manager 2018.3 Trust by default all applications signed by "Ivanti, Inc."New...
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About Antivirus 2017 New Features in Endpoint Manager 2018.3
This article describes the new features in Ivanti Antivirus 2017. New Features Agent ConfigurationURL Exclusions for Network ScanDevice Scanning OptionReporting and Security Activity ReportsAgent...
View ArticleAbout Antivirus licenses for Ivanti Endpoint Manager (EPM)
For each version of the product you require to have an active license. If you purchased a license or a renewal for a lower or higher version of the product you are entitled for usage of the AV solution...
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Error: "Error - 1004" when attempting to run an update in Antivirus 2017...
Issue An error of "Error - 1004" appears when attempting to update the pattern files in Ivanti Antivirus 2017 (Bitdefender Engine) "Error - 1004" means "Cannot connect to proxy or server". in other...
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How to report and send files being incorrectly detected as a virus by Ivanti...
DescriptionHow to report and send files being detected incorrectly as a virusRestore File for ReportingLDMS 9.6/2016Submit the File Description Sometimes new Virus Definitions will detect legitimate...
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Ivanti Endpoint Manager and Endpoint Security - Antivirus Frequently Asked...
IMPORTANT NOTICE - IVANTI ANTIVIRUS 2017 Certificates Expiring - Client Update RequiredIvanti Product Alert - Ivanti Antivirus 2017 (Bitdefender) Certificate about to expire (Action Required) Ivanti...
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Issue: Ivanti Antivirus (Kaspersky Engine) Fails To Activate
Ivanti Kaspersky AV will be discontinued starting in version 2019.1 and we highly recommend switching to our Bitdefender solution as is outlined here...
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Issue: Definitions Fail to Download To the Core Server
DescriptionTroubleshootingVerify your settingsCheck for a potential licensing issueCheck your license capabilitiesAddress your licensing issueDescriptionUpdates fail to download after scheduling or...
View ArticleError "GetBases.exe returned an error code: Update successful, but...
IssueAV definition download on the Core Server fails with "GetBases.exe returned an error code: Update successful, but retranslation failed.(37) (25)"CauseThis is typically caused by a network, rights,...
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Ivanti Product Alert - Ivanti Antivirus 2017 (Bitdefender) Certificate about...
Note: If you have not yet installed Ivanti Antivirus 2017 (Bitdefender Engine) into your environment, you will only need to follow How to get started with Ivanti Antivirus 2017 (Bitdefender Engine)...
View ArticleIssue: Antivirus 2017(Bitdefender) Failed to install, Now other attempts to...
Issue Antivirus 2017(Bitdefender) Failed to install, Now other attempts to install also fail. Cause If antivirus fails to install on a device it leaves traces behind that will not allow subsequent...
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Ivanti Antivirus: Database Tables, Inventory Information, and Security Activity
This document lists the tables in the Ivanti EPM Database that are related to the Ivanti Antivirus product:Antivirus tableAntivirusPatches tableInfectedFiles tableQuarantinedFiles tableSecurityAction...
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How to troubleshoot Ivanti Antivirus license issues
Troubleshooting Ivanti Antivirus licensing issues This article will describe the technical process that the administrator and Ivanti Antivirus must take in order to successfully install and activate a...
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How to report and send files being incorrectly detected as a virus by Ivanti...
DescriptionHow to report and send files being detected incorrectly as a virusRestore File for ReportingLDMS 9.6/2016Submit the File Description Sometimes new Virus Definitions will detect legitimate...
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