This document is for installations where you do not have SU3 or newer installed on your Ivanti EPM 2017.3 Core Server and are installing on a drive letter other than C:
Core Install files in Non-Default Drive Letter
If you have a multi-drive core and the Ivanti Management Console install files are in a non-default drive letter, the following steps are required:
To install this appliance on the core, conduct the following actions:
- Navigate to %ldms_home%\ldlogon\avclientbd\updateserverinstall and modify the InstallerConfig.xml as follows:
- Step 1: Add a child node to reflect the following information: <installPath strVar="InstallDir"><![CDATA[%ldms_home%\..\..]]></installPath>
<productWebsite strVar="ProductWebsite"><![CDATA[https://www.ivanti.com]]></productWebsite> <supportWebsite strVar="SupportWebsite"><![CDATA[https://www.ivanti.com/support/ivanti-support]]></supportWebsite> <supportContact strVar="SupportContact"><![CDATA[https://www.ivanti.com/support/contact]]></supportContact> <supportTelephone strVar="SupportTelephone"><![CDATA[1.801.308.8047]]></supportTelephone> <installPath strVar="InstallDir"><![CDATA[%ldms_home%\..\..]]></installPath></config>
- Navigate to %ldms_home%\ldlogon\avclientbd\updateserverinstalland modify the BDUpdateServerSetupcfg.xml file as follows:
- Step 2: Modify the InstallDir node to reflect the following information: <installDir>%ldms_home%\..\..\Ivanti\Endpoint</installDir)
<?xml version="1.0" encoding="utf-8" ?><Configuration> <InstallFileFullPath>..\epsecurity_x64.exe</InstallFileFullPath><!--avsetup location base--> <InstallParamter>/bdparams /silent</InstallParamter> <LinkSource></LinkSource> <!--%ProgramFiles%\Ivanti Antivirus\Ivanti Update Server\var\www--> <LinkDestDirectory></LinkDestDirectory><!--avsetup location base--> <LinkName></LinkName><!--content--> <InstallDir>%ldms_home%\..\..\Ivanti\Endpoint</InstallDir> <JsonSetting>bddefaultproxy.json</JsonSetting></Configuration>
- Step 3: Launch AVSetup.exe as an Administrator
A successful log entry will reflect the following data:
Core Install files in Non-Default Drive Letter
If you have a multi-drive core and the Ivanti Management Console install files are in a non-default drive letter, the following steps are required:
To install this appliance on the core, conduct the following actions:
- Navigate to %ldms_home%\ldlogon\avclientbd\updateserverinstall and modify the InstallerConfig.xml as follows:
- Step 1: Add a child node to reflect the following information: <installPath strVar="InstallDir"><![CDATA[%ldms_home%\..\..]]></installPath>
<productWebsite strVar="ProductWebsite"><![CDATA[https://www.ivanti.com]]></productWebsite> <supportWebsite strVar="SupportWebsite"><![CDATA[https://www.ivanti.com/support/ivanti-support]]></supportWebsite> <supportContact strVar="SupportContact"><![CDATA[https://www.ivanti.com/support/contact]]></supportContact> <supportTelephone strVar="SupportTelephone"><![CDATA[1.801.308.8047]]></supportTelephone> <installPath strVar="InstallDir"><![CDATA[%ldms_home%\..\..]]></installPath></config>
- Navigate to %ldms_home%\ldlogon\avclientbd\updateserverinstalland modify the BDUpdateServerSetupcfg.xml file as follows:
- Step 2: Modify the InstallDir node to reflect the following information: <installDir>%ldms_home%\..\..\Ivanti\Endpoint</installDir)
<?xml version="1.0" encoding="utf-8" ?><Configuration> <InstallFileFullPath>..\epsecurity_x64.exe</InstallFileFullPath><!--avsetup location base--> <InstallParamter>/bdparams /silent</InstallParamter> <LinkSource></LinkSource> <!--%ProgramFiles%\Ivanti Antivirus\Ivanti Update Server\var\www--> <LinkDestDirectory></LinkDestDirectory><!--avsetup location base--> <LinkName></LinkName><!--content--> <InstallDir>%ldms_home%\..\..\Ivanti\Endpoint</InstallDir> <JsonSetting>bddefaultproxy.json</JsonSetting></Configuration>
- Step 3: Launch AVSetup.exe as an Administrator
A successful log entry will reflect the following data:
1948 1 2017-11-25 12:45:11Z INFO install pkg path: C:\Program Files\LANDesk\ManagementSuite\ldlogon\avclientbd\updateserverinstall\..\epsecurity_x64.exe
1948 1 2017-11-25 12:46:15Z INFO install update server successfully
1948 1 2017-11-25 12:46:15Z WARN Failed to create shortcut.
LinkSource:
LinkDestDirectory:
LinkName:
1948 1 2017-11-25 12:46:18Z INFO Json request result:0
1948 3 2017-11-25 12:46:18Z INFO response Json:{"response":{"data":{"UpdateServer":[{"@name":"SetProxySettings","error":0,"output":null}]}},"type":"epsdk"}
1948 3 2017-11-25 12:46:18Z INFO set proxy for update server successfully!
1948 3 2017-11-25 12:46:18Z INFO set proxy for update server successfully!
For continued information regarding Antivirus setup and Troubleshooting see: