Description

Kaspersky Antivirus stops installation, due to incompatible software on the target device.

A list of incompatible Software can be found under

Solution

Warning If you use the pSKIPPRODUCTCHECK=1 parameter, Kaspersky and Ivanti will not be responsible for any possible operating system malfunctioning caused by incompatibility of Kaspersky or Ivanti products with other applications.

For detailed instructions see this document: How to Install the Ivanti AV bypassing the Incompatibility check

In order to skip the product compatibility check at install, do the following:

1. On the core server navigate to Program Files (x86)\LANDesk\ManagementSuite\ldlogon\avclient\install\setup
2. Open Kes8win.kpd in a text editor.

• Find the [Setup] block and modify the Params option as follows:

• Params=/s /pAKINSTALL=1 /pEULA=1 /pSKIPPRODUCTCHECK=1 /pSKIPPRODUCTUNINSTALL=1

• Save the changes in Kes8win.kpd

Do the same with the Kes8win.kud file:

1. Open Kes8win.kud in a text editor

• Find the [Setup] block and modify the Params option as follows:

  • Params=/s /pAKINSTALL=1 /pEULA=1 /pSKIPPRODUCTCHECK=1 /pSKIPPRODUCTUNINSTALL=1

• Save the changes in Kes8win.kud.