How to configure a Preferred Server for Ivanti Antivirus Pattern File Content
Setting up a preferred server for replicating Ivanti Antivirus pattern file content Ivanti Antivirus takes advantage of all of the software distribution technologies built in to Ivanti Endpoint...
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How to use Patch and Compliance Manager to Manage Ivanti Antivirus and Other...
Description Using Ivanti Security Suite, you have the ability to manage Antivirus software from various vendors. This includes ensuring the following: Ensure virus scanner is installedEnsure...
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About Ivanti Antivirus Alerts
Ivanti Antivirus Alerts Ivanti Antivirus Alerts must be configured within the Alerting tool in the Management Suite Console. By default the following alerts are configured:LDMS Default Ruleset The LDMS...
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How To: Limit the End User Ability to Modify Ivanti Antivirus Settings
As Ivanti Antivirus is based on Kaspersky Endpoint Security 10, for training on the settings and configuration it is recommended to visit the Kaspersky training course located here: Basics of Kaspersky...
View ArticleHow to configure Ivanti Antivirus Exclusions on various Microsoft Server Types
This article discusses best practices for configuring Ivanti Antivirus on various server types. Microsoft Recommendations Windows Antivirus exclusions recommendations (Servers, Clients, and Role...
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Issue: Ivanti Antivirus tool and/or content not appearing in Management Console
Issue If the Ivanti Antivirus Tool or Content does not appear in the Management Suite Console, this typically is due to a licensing issue. Another symptom is that Antivirus Content downloads will run,...
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How to set up a Pilot Group for Ivanti Antivirus Definitions
Description This is a step by step guide that will create a group of computers that get the most up-to-date antivirus definitions. The other computers in your environment will receive the updates...
View ArticleAbout Antivirus exclusions (exceptions) for the Ivanti EPM Core Server
This article discusses Antivirus exclusions (also known as exceptions) that are recommended for the Ivanti EPM Core Server. When installing Antivirus on the Ivanti EPM Core server, it is recommended to...
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How to determine the client Ivanti Antivirus engine version
Within the Inventory record for a clientFrom the client Antivirus UI:Add a column to the device view in the Ivanti Endpoint Manager consoleCreate a Query that returns the Antivirus version as a column...
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How to report and send files being incorrectly detected as a virus by Ivanti...
DescriptionHow to report and send files being detected incorrectly as a virusRestore File for ReportingLDMS 9.6/2016Submit the File Description Sometimes new Virus Definitions will detect legitimate...
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Antivirus clients not updating pattern files from the Internet
Issue Clients are set to update the Antivirus pattern files from the internet, however, the updates are failing and updates are not coming from the internet. Either the updates are failing altogether,...
View ArticleAbout incompatible products that can be removed during Ivanti Antivirus...
As Ivanti Antivirus is based on Kaspersky Endpoint Security 10 with additional features enabling it to be managed by Ivanti Endpoint Manager, the following Kaspersky article is recommended for this...
View ArticleAbout Ivanti Antivirus Incompatible Software
Description When installing any security software it is important to ensure compatibility between other security products that may be installed on the system. This document provides details on how to...
View ArticleCannot Install Ivanti Antivirus due to incompatible software detected by...
DescriptionKaspersky Antivirus stops installation, due to incompatible software on the target device.A list of incompatible Software can be found under SolutionWarning If you use the...
View ArticleAbout LANDESK Antivirus 9.6 on Windows 8.1 or Windows Server 2012 R2
Current StatusLANDESK Antivirus is supported on Windows 8.1 or Server 2012 R2 at this time. (Last update: 23 February 2014) For 9.6: Support for Windows 2008 R2 and Windows 8.1 is included Note: Best...
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How to Install Ivanti Antivirus bypassing the incompatibility check
IssueCauseResolutionSteps to create the Self-Contained Exe to install AV on machines with incompatible softwareIssue You are unable to install Ivanti Antivirus for some unknown reason. You have also...
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Best Known method for creating a Zero Day Antivirus update policy
Zero Day AV Update ProblemYour security compliance states you are required to ensure the AV definitions on each machine in your environment are updated as close as possible to the current date. In...
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Issue: Clients unable to connect through Microsoft DirectAccess after...
ISSUEAfter the installation of Ivanti Antivirus, clients cannot connect through Direct Access.Note: Ivanti Antivirus uses the Kaspersky Endpoint Security engine.More details about Direct Access from...
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Issue: Kaspersky Endpoint Security service fails to start after Ivanti...
IssueCauseResolution Verify the Necessary Root Certificates are installed on the computer The Certificates are installed, but the issue still occurs Group Policy Disabled Root Certificates...
View ArticleIssue: Pattern files (bases) failing to update
Summary This document will illustrate the steps needed to take to troubleshoot issues pattern files (also known as Bases files) for Ivanti Antivirus. What are Pattern Files? Ivanti Antivirus uses...
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