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Error: "License agreement violated" on LANDESK Antivirus client

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Issue

 

After installing LANDESK Antivirus 9.5 SP1, an error message appears saying that the license agreement has been violated.

 

Within the licensing window on the client the message "Reinstall the application" appears.

 

7-26-2013 12-06-22 PM.bmp

 

Cause

 

This issue is caused by the Kaspersky Patch "A" that is installed after installing the LANDESK Antivirus agent. 

 

Resolution


The latest Service Pack for LDMS 9.5 or upgrading to the latest product release with the latest Service Pack resolves this issue.


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