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Process for submitting requests for Spyware Content:
DescriptionThere may be situations where spyware is either not completely detected, or not completely removed during the scan process.Spyware is software or other code that is typically installed as...
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LANDesk Antivirus logging information
applies to LDMS 9.0 and 9.5 (pre-SP1) for newer versions see: How to troubleshoot LANDesk Antivirus 9.5Question: What log files are used for troubleshooting LANDesk Antivirus? Answer: Question: Is...
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LANDESK Management Suite 9.6 antivirus documentation
The links below go to the LANDESK Help Center user documentation:LANDESK Antivirus overviewRole-based administration with LANDESK AntivirusAntivirus task workflowConfigure devices for Antivirus...
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Files repeatedly being quarantined or restored from quarantine
Problem: LANDesk Antivirus keeps repeatedly popping up messages that it is quarantining files, or restoring files from quarantine such as the following: "<File> has been restored from quarantine...
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Antivirus pattern files (definitions) not updating on core server
Issue: Antivirus definitions not updating on the core server. Cause: This issue can be caused in various ways. 1. Licensing This issue can be caused by an expired,...
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How to limit the end user ability to modify LANDesk Antivirus Settings.
Question: How do I limit the end user ability to modify LANDesk Antivirus Settings, shut down the services, etc? Answer: There are various places to limit the user ability to modify LANDesk Antivirus...
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Configuring regular LANDesk Antivirus pattern file updates
In order for LANDesk Antivirus to be most effective, the Core Server and Clients must be configured to update the Antivirus pattern files regularly. The clients can be configured to update their...
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LANDesk Antivirus Exclusions
This article discusses adding exclusions to the LANDesk Antivirus scanning. What is an Antivirus scanning exclusion? An Antivirus scanning exclusion is an instruction created by the user or...
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How to restore quarantined files in LANDesk Antivirus
If important files have been quarantined by LANDesk Antivirus, they can be restored to their original locations. In order for the file to be restored, either the real-time engine must be disabled...
View ArticleAntivirus key is missing or expired
Error: The AV license key is missing or has expired 8004025D This can happen for several reasons: AV Key Expired Antivirus keys are made available as part of the antivirus content downloads from the...
View ArticleSpyware Scan does not return results to the core
Problem: When running the Spyware portion of a security scan, the client is unable to send the results to the core. When looking at the GUI or the Vulscan logs you will see a Server Unavailable message...
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New Spyware engine to reduce performance impact / system requirements.
This patch contains an upgrade for the LANDesk Spyware engine. There are some major CPU and memory enhancements in this new build. Uses up to 70% less memory than previous versions Only uses...
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Antivirus False Positives - What they are, and what to do.
False Positives It may be possible to get Antivirus pattern file content that contains a virus signature that will incorrectly detect malware within a file that in actuality does not contain malware....
View ArticleLANDesk Antivirus supported Operating Systems
LANDesk Antivirus 9.6 and 9.5 SP2 LANDesk Antivirus 9.5 sp1 and 9.6 is a rebranded version of Kaspersky Endpoint Security 10. Desktop Operating SystemsServer Operating SystemsWindows XP Professional...
View ArticleLANDesk Management Suite Spyware Engine Update
Attention: Required patch LD88-Spyware-20722-882 and LD-Spyware-20722-876 needs to be applied. UPDATE: LANDesk will release the LDSS 8.8 SP1 patch in content Monday February 9th, 2009. The...
View ArticleBest Practice for using LANDesk AV on Slow Network Links
applies to LDMS 9.5Best Practice for using LANDesk AV on Slow Network LinksLANDesk AV is capable of updating virus pattern files in 4 different ways.Download from peerDownload from Preferred...
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How to Configure a Preferred Server for LANDesk Antivirus pattern file content
Setting up a preferred server for replicating LANDesk Antivirus pattern file content. LANDesk Antivirus takes advantage of all of the software distribution technologies built in to LANDesk Management...
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Files repeatedly being quarantined or restored from quarantine
Problem: LANDesk Antivirus keeps repeatedly popping up messages that it is quarantining files, or restoring files from quarantine such as the following: "<File> has been restored from quarantine...
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Error: "LDAV.exe - Application Error - The memory could not be read" when...
Environment LANDESK Management Suite 9.5 and 9.6Windows XP Service Pack 3 DescriptionThe following error appears neartly every time a user closes his Windows session.LDAV.exe - Application ErrorThe...
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Configuring regular virus scans and pattern file updates
SubjectHow to set up a Schedule for Antivirus pattern file updates or Full system Scans DescriptionThis article describes how to set up a Schedule for clients to run pattern file updates and full...
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